THOR Kitchen 36 Inch Professional French Door Refrigerator with Ice and Water Dispenser – Model TRF3601FD

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THOR Kitchen offers the power and performance of a premium professional appliance at a practical price. With flexible storage space, super freezing and cooling functions and an in-door ice and water dispenser, THOR Kitchen’s 36 Inch Counter-Depth Refrigerator with Exterior Ice and Water Dispenser keeps everything as cool, crisp, cold and/or frozen as the recipe calls for. The innovative Flex Drawer offers separate cooling modes for meats, veggies, beverages and even your favorite bottle of wine. Moisture, odor transfer and freezer burn? Gone. Compliments on meals? Way, way up. #cooklikeagod

  • Storage Space: Generous 21.6 cu. ft. of flexible storage space.

  • Flex Drawer: Choose precise temperatures for meats, veggies, beverages and even your favorite bottle of wine.

  • Crisper Drawers: Two humidity controlled crisper drawers provide flexible storage space and keep produce fresh longer.

  • Triple-Tech Cooling System: Triple-tech cooling system controls the temperature of each compartment with a separate airflow, increasing humidity levels and reducing frost build up.

  • Counter-Depth: Maximize your kitchen space by taking up less room than a standard depth refrigerator and enjoy clean design with a virtually seamless transition with your countertop.

  • Door Storage: Gallon door storage provides extra space for large containers, like milk and juice.

  • Ice and Water Dispenser: Keep cool with the in-door ice and water dispenser that has a dedicated water filter replacement reminder and an option for cubed or crushed ice.

  • Showcase LED lighting: LED lighting positioned throughout the interior for better visibility of food inside the refrigerator.

  • Adjustable Racks and Shelves: Adjustable racks and retractable shelves are designed to provide a variety of configurations to fit wide and tall items with ease.

  • Super Freezing and Cooling Function: Keep food fresh by accelerating the freezing and cooling process of a freshly stocked freezer or refrigerator by dropping temperatures to the coldest settings within 24 hours.

  • Individual Ice Maker Cooling Control: The separation of cooling controls seals the ice maker system and keeps odors out to keep your ice from smelling or tasting like the other items in your refrigerator.

  • Freezer Drawers: Two separate freezer drawers for easy and organized access to the things you need.

  • Water Filtration: Impurities are removed from the water with a replaceable filter.

  • Automatic Ice Maker: Automatic ice maker produces 4.4 lbs. a day and storage allows for 1.7 lbs.

  • Stainless Steel Finish: Beautiful, easy-to-clean stainless steel finishes are fingerprint and smudge resistant.

  • Door Alarm: Refrigerator door alarm notifies you if the door is left ajar for too long.

Technical Details

  • Appliance Type : Refrigerator
  • Color/Finish : Stainless Steel
  • Net Capacity : 21.6 cu. ft.
  • Refrigerator Capacity : 12.4 cu. ft.
  • Flex Drawer Capacity: 2.63 cu. ft.
  • Freezer Capacity: 6.6 cu. ft.
  • Refrigerator Temp: 1°C/34°F to 7°C/44°F
  • Freezer Temp: -22°C/-7°F to -14°C/7°F
  • Flex Drawer Temp: 24°F - 41°F (Meat -1°C/30°F, Beverage 1°C/34°F, Deli 3°C/37°F Wine 5°C/41°F)
  • Cooling System: Triple
  • Noise Level: 45 db

Weight

  • Net Weight: 339.86
  • Gross weight: 361.91

Product Dimensions

  • Product Size (WxDxH): 35 13/16” x 29” x 69 13/16”
  • Carton Size (WxDxH): 38 3/16” x 30 5/8” x 72 3/8”
  • Loading Quantity 40HQ : 48 Pieces
  • Refrigerator Capacity : 12.4 cu. ft.
  • Flex Drawer Capacity: 2.63 cu. ft.
  • [A] Height to Door: 69 3/16”
  • Height to Hinge: 69 3/4”
  • Height to Top of Case: 68 9/16”
  • [B] Front Width: 35 13/16”
  • [C1] Depth with Handles: 30 15/16”
  • [C2] Depth without Doors: 24 7/16”
  • [C] Depth with Doors (Exclude Handle): 29”
  • [D] Door Open: 90° Depth 43 3/16”
  • [E] Door Open: 90° Width 44 1/4”
  • [F] Door open: 122° Depth 42 3/16”
  • [G] Door open: 122° Width 63 5/8”
  • [H] Rear Width: 35 11/16”

We aim to ensure you are satisfied with your purchase. Please read our policy carefully to understand your responsibilities and how to process returns, refunds, or report damages.


1. Reporting Damages

  • Inspect Upon Delivery:

    • Check the packaging and product for damage before signing the delivery receipt.
    • If the packaging appears damaged, note "Package Damaged" when signing.
  • If Damage Is Found:

    • Severe Damage: Refuse delivery, and notify us immediately so we can send a replacement.
    • Minor Damage: Accept delivery but document the damage with photos and report it to us within 5 business days of receiving the product.

Important: Once the delivery is signed for without noting damage, claims for shipping-related damage may be denied.


2. Return Eligibility

  • Damaged or Defective Products:

    • If your product arrives defective or is damaged during shipping, we will:
      • Repair the item.
      • Replace it with a new one.
      • Offer a refund if repair or replacement is not feasible.
  • Change of Mind (Customer Remorse):

    • Returns due to personal preference are subject to:
      • A 15% restocking fee.
      • The item must be unused, in original packaging, and include all components.

3. Conditions for Returns

  • Products missing original packaging or showing signs of use may not be eligible for return or refund.
  • For items deemed defective or damaged beyond repair, proof of purchase and serial number information must be provided.

4. Steps to File a Return or Damage Claim

  1. Contact Us: Email or call with your order details and issue description.
  2. Provide Documentation: Include:
    • Photos of the damage (close-ups and overall views).
    • Serial number and packaging condition photos.
    • Proof of purchase (invoice or order confirmation).
  3. Follow Instructions: We will provide guidance on whether the product will be repaired, replaced, or refunded.

5. Non-Returnable Items

  • Custom orders or items marked as final sale.
  • Products installed or used, unless proven defective upon arrival.

6. Dead on Arrival (DOA) Products

Products that do not function upon first use (DOA) will be inspected and handled through repair, replacement, or refund at our discretion.


7. Concealed Damage Claims

  • Report concealed damage (hidden damage discovered after unboxing) within 5 business days of delivery.
  • Ensure you have photos of:
    • All sides of the packaging.
    • The damaged area of the product.
    • The serial number visible on the box or product.

8. Return Shipping Responsibility

  • If the return is due to our error or a product defect, we will cover return shipping costs.
  • For change-of-mind returns, a 15% restocking fee will apply. Customers are responsible for return shipping costs unless otherwise stated.

1. Order Confirmation

  • Once your order is placed, you will receive an order confirmation email. This confirms we have received your order in our system and pre-authorized your credit card for the purchase.
  • Fulfillment begins immediately upon order receipt.
  • All orders are processed and shipped within 1-2 business days.
  • Transit Times: Orders typically take 5-7 business days for delivery.

2. Order Shipment

  • Tracking information will be sent to the email address provided at checkout within 24 hours of your order leaving the warehouse.
  • If tracking details are not received within six business days of placing your order, contact us at Support@USApplianceCenter.com.

3. Standard Shipping

THOR Kitchen provides curbside delivery as part of the standard direct shipping fee.

  • Curbside delivery means the product will be delivered to the curb outside your residence.
  • The delivery team will not enter your home or move the product inside under this standard shipping option.

4. White-Glove Delivery and Installation

For customers requiring delivery into their home or installation services, White-Glove Delivery is available for an additional fee.

  • Services may include delivery to a room of choice, installation, or both.
  • This option must be selected at checkout.

5. Scheduling and Fees for White-Glove Delivery

  • If White-Glove Delivery is selected, the carrier will contact the customer to schedule delivery and installation.
  • Fees vary based on specific needs, such as room-of-choice delivery or installation services, typically ranging from a few hundred dollars.